A minimum retainer fee of 50% of the total rental cost is required to reserve items. The remaining balance is due prior to pickup or delivery.
A security deposit is required when picking up items. The deposit will be returned upon acceptable return as determined by a Party Magic N’ More employee.
All rental charges are per event. A $10 late fee applies for each day after the rental period ends.
Customers are responsible for ensuring that all items are returned undamaged and with all decorations intact. Replacement costs will apply for any damage or missing decorations.
When renting floral trees, customers must provide the proper number of branches at installation. A fee of $15 per branch applies if any are missing or damaged at uninstallation.
A credit card is required on file for all rentals. By signing, the customer agrees that any incurred damage or loss fees will be charged to the card on file.
There is a minimum delivery fee of $40. Orders between 10–20 miles have a $50 delivery fee. Orders outside 20 miles are subject to approval and require full deposit. Larger items such as cherry blossom trees, double throne chairs, large BABY tables, and heart table require a minimum $50 delivery fee.
Cancellation fees:
If an order is canceled within 72 hours of booking, the customer must pay a cancellation fee of 15% on the cost of the rental order. If an order is canceled after 72 hours, the customer is responsible for the total amount of the rental order.
Cleaning Fees:
Popcorn machine/Cotton Candy Machine: There is a $20 cleaning fee in addition to the rental cost. If the
customer cleans the machine, the $20 will be refunded.
Chair covers: If your party is outside, there will be a $30 cleaning fee applied in addition to the rental price.
Cake plates/cupcake stands/pillars: Must be cleaned before the item is returned. If an item is not cleaned upon
return, the customer will be charged a cleaning fee of $20.
